11 Jun Showroom Reopening & Company Policy Update
We are pleased to announce the A. Hanna & Sons Pianos showrooms reopened on 15th June 2020!
Everyone knows that music, whether playing an instrument or singing, has kept millions of people going and given them hope during these difficult times. We are delighted to welcome our clients back and to resume our piano sales and services.
However, there will be some necessary modifications on the way we operate to ensure your safety as our loyal customers, as well as the safety of our staff.
Please read our new company policy below:
COVID-19 COMPANY POLICY – A. Hanna & Sons Pianos Ltd.
We are taking the Covid 19 pandemic seriously and the safety of our clients and staff is our priority.
We would like to continue to support and serve you, our clients, with all your piano needs; whether you are looking to purchase a piano or having your piano tuned by our professional tuners / technicians.
We are setting a few steps for our team to follow, to protect our clients. And we are asking our clients to do their best to keep their distance from our staff (2 meters) and to provide access to our team, when they come to you.
Visiting the Hanna Pianos Showroom/Workshop
We welcome you to our showrooms by appointment only.
The appointments can be made by telephone or by email. For your safety and ours, we must practice social distancing at all times during your showroom visit.
You will be greeted by one of Hanna Pianos Team, who will be using a facemask, face shield and gloves.
On arrival, please do use the hand sanitiser provided at the main entrance.
We will appreciate it if you come with your face masks and gloves if possible.
The piano/keyboard keys will be sanitised after each client.
Our team members are provided with face masks/shields and gloves for your and their protection.
You can also make an appointment to visit our workshop to view the work we are carrying out on your piano. Booking your appointment will ensure that the staff will not be there at the same time.
You can also continue to make purchases directly from our website.
Due to the COVID-19 pandemic, we are unable to accept returns of pianos, books, or accessories. This is to avoid passing on the infection to others.
A. Hanna & Sons Pianos Management Team
Check out the latest piano arrivals to our showroom here:
We also have a great selection of products to look after your piano and help keep your family safe: