Privacy Policy

 

                                                       

A. Hanna & Sons Pianos Limited Privacy Policy

1                    Introduction

1.1              This privacy policy explains what we do with your personal data.  Please read it carefully because, by using our service, you are consenting to the processing of your personal data described in this policy.

1.2              For the purposes of the Data Protection Act 1998, the data controller is A. Hanna & Sons Pianos Limited, a company registered in England and Wales with company number 04971200.  Our registered office is at 94 Kingston Road, Wimbledon, London, SW19 1LA.

1.3              This privacy policy was last updated on 1st April 2016.  Updated versions will be posted on this page from time to time.  If appropriate, we will notify you by email of any significant changes.

2                    How we collect personal data

2.1              We collect your personal data when you give it to us, for instance when purchasing a product from us, by signing up            for an account with us, or by contacting us.

2.2              We use cookies on our site to enable you to log in to it.  A cookie is a small file of letters and numbers that we put   on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which                 helps us to provide you with a good experience when you browse our website and also allows us to improve our site.           By consenting to our use of cookies and continuing to browse our site you are agreeing to our use of cookies.

2.3              A list of all the cookies used on this website by category is set out below.

2.3.1                   CATEGORY 1: STRICTLY NECESSARY COOKIES. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

2.3.2                   CATEGORY 2: PERFORMANCE COOKIES.  These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

2.3.3                   CATEGORY 3: FUNCTIONALITY COOKIES.  These cookies allow the website to remember choices you make (such as your user name) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

3                    The types of personal data we collect

3.1              We collect the following basic kinds of personal data:

  3.1.1                   contact information such as name, address, company details, telephone number and email address; and

  3.1.2                   financial information such as your bank and credit card details.

4                    Why we collect personal data and what we do with it

4.1              When you provide your personal data to us, the purpose for which you are providing that personal data will always be clear.

4.2              In general, we will process your personal data to:

  4.2.1                   create and administer your account with us;

  4.2.2                   verify your identity;

4.2.3                   process payments from you; and

4.2.4                   communicate with you about our products and services.

4.3              We will also process your personal data:

4.3.1                   internally, to inform decisions about our business operations and strategy; and

4.3.2                   to contact you from time to time to market our own services to you.

4.4              We will not use your personal data to market the products or services of unrelated third parties.

5                    Who we share your personal data with

5.1              We outsource some of our business operations to external providers, and we share your personal data with them to the extent necessary for them to provide their services to us.  We obtain from them appropriate assurances about their treatment of your personal data.

5.2              We may also need to share your personal data with our professional advisers or regulators, or if the law otherwise requires it.

6                    Your rights

6.1              We will stop sending you marketing communications if you ask us to.  Except for information which you have specifically requested from us, our marketing communications will also provide you with a means to opt out of such communications in future.  In any event, if you wish to stop receiving some or all marketing communications from us, you can let us know by email to info@hanna-pianos.co.uk.

6.2              If you wish to exercise your right under s7 of the Data Protection Act to access your personal data held by us, you can email info@hanna-pianos.co.uk or write to our registered office at the address above.  Please note that we may make a charge of up to £10 to cover our costs in responding to such requests.

 

6.3              If you believe any of the personal data we hold about you is inaccurate, please tell us so we can correct it as necessary.